Our website address is: https://nestandrest.co.za.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Our company may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is updated and effective from 03 August 2023.
The POPI Act
Nest And Rest Guesthouse will take all necessary actions to protect and respect your personal information in accordance with the South African Protection of Personal Information Act (aka POPIA).
Find out more about the POPI Act.
What we collect
We may collect the following information:
What do we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Personal Information Act 4 of 2013. If you would like a copy of the information held on you, please get in touch via email.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above email address. We will promptly correct any information found to be incorrect.
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What Are Cookies
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You can learn how to manage cookies on your web browser by following the Browser Cookies Guide.
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Payment Processing Terms and Conditions
A Detailed Description Of Our Services
Nest And Rest Guesthouse is a business in the Hospitality / Tourism industry that provides accommodation services.
Subject to availability and receipt of payment, requests will be processed within 14 days and bookings confirmed by way of booking number via email.
The provision of services by Nest And Rest Guesthouse is subject to availability. In cases of unavailability, Nest And Rest Guesthouse will refund the client in full within 30 days. Cancellation of bookings by the client will attract a 10% administration fee. Find out more about our Cancellation Policy.
Nest And Rest Guesthouse shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from www.polity.org.za.
Payment Options Accepted
Payment may be made via Visa, MasterCard or bank transfer into the Nest And Rest Guesthouse bank account, the details of which will be provided on request.